General terms and conditions of sale

The following General Terms and Conditions of Sale govern the offer and sale of products on the website between Fifty srl (who manages the site) and the Customer (who provides his personal details).

Products purchased on are sold directly by Fifty srl with registered office in Italy, via Torino 107, 30172 Mestre Venezia, and company registration number 03887230278 - rea: ve 346881 (Registro delle Imprese di Venezia).

Through the site, Fifty srl sells products on the internet doing its e-commerce business for the final Consumer, meaning any natural person who, in connection with this agreement, is acting for purposes which are outside his business.

You should purchase goods for your personal use only. Fifty srl can unilaterally decide not to fulfill orders in the case that the amount of goods requested exceeds the amount normally intended for the final consumer’s use.

These General Terms and Conditions of Sale regulate the offer, transmission and acceptance of purchase orders relating to products on between the users of and Fifty srl, excluding the application of these Conditions of Sale to orders that are not intended for consumers. If the Customer is a Consumer, he has the opportunity to withdraw from the contract. The right of withdrawal applies only to sales to final consumers, in fact excluding the applicability to VAT-registered companies.

These General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on through links, banners or other hypertext links. Fifty srl has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content.

To place an order for the purchase of one or more products on, you must fill out the online order form, accepting the General Terms and Conditions of Sale, the Return and Refund Policy, the Privacy Policy, the shipping and delivery costs and further shipping contributions required.

Payments must be anticipated.

An order will be considered submitted when Fifty srl receives your order form electronically and the order information has been verified as correct. Only after the goods have been paid for in full by the purchaser and his personal data has been verified, the contract will be considered to be valid and legally binding.

The order form will be filed in the database of Fifty srl.

Using the site you agree to be solely responsible for maintaining the confidentiality of your account data (e-mail address and password) and to be responsible for all activities that occur under your account. Fifty srl cannot be held responsible for any abuse or misuse of your account by third parties. Fifty reserves the right to unilaterally terminate accounts, cancel orders at its discretion and refuse to offer the service.

This contract is available in English.

By submitting the order form you unconditionally accept and undertake to observe these General Terms and Conditions of Sale as well as further conditions contained on, through links, including the General Terms and Conditions of Use, Privacy Policy and Return Policy.

Shipping and Delivery of the products: The purchaser expressly agrees that Fifty srl does not start the shipping process until payment has been received.

After the payment Fifty srl will automatically process the order without further information to the purchaser.

If the order is confirmed, but the products are not readily available, Fifty srl shall inform you of the unavailability of the products and reserves the right to deliver the goods within the statutory deadline (30 days from the date of order). After 30 days, in case the goods had not been delivered to the customer yet, Fifty srl will refund the amount paid in advance, without additional charges and expenses.

The main characteristics of products are shown on on each product page. The products offered for sale on may not exactly correspond to the real quality in terms of image and colors due to the Internet browser or monitor used and some pictures can be only indicative, for example when referring to groups of items or environmental items.

The sales prices of the products are subject to change and will be as quoted on our site from time to time. Please check the final price of sale before sending the relevant order form.

The total amount to pay which is indicated in the order confirmation is the final price to pay including all taxes.

Methods of payment. Bank Transfer, Credit Card or PayPal.

Our suppliers are carefully selected to ensure the highest standard of care is achieved at all the times, for logistics and transportation solutions too. Special shipping charges can apply to some areas. The purchaser acknowledges and accepts that the goods purchased through the site are delivered ex-warehouse to the ground floor of his home or office and at his own risk. Any discrepancies in orders must be immediately notified to the courier at time of delivery by indicating it in writing on the courier’s delivery documents. Written notification must be received by fax to 0039-041-8872023 (Venice) or e-mail address within eight days from receipt of goods enclosing a copy of the claim notification to the carrier; otherwise no claim will be entertained.

You irrevocably agree to download the invoice for your purchase from the site . Copy invoices can be sent directly by writing to Transactions are subject to VAT in Italy.

Right of Withdrawal: the right to withdraw from the contract with Fifty srl can be enforced only for certain items according to the law (see below: RIGHT OF WITHDRAWAL: art.5, par.3 of Legislative Decree 185/1999). If you are a private Consumer, you have the right to a cooling-off period of ten (10) working days after delivery during which you may cancel your contract by notice to us in writing, without any penalty and without specifying the reason. The purchaser acknowledges and accepts that Fifty srl does not replace or exchange items purchased. Only defective items will be replaced when available, at the express request of the Customers to be sent only by registered letter with return receipt. When that is not possible, we will give you a full refund.

You acknowledge and accept that we refund the amount paid by Bank Transfer for payments received via credit card or bank transfer or directly on the Paypal site for transactions carried out on it. Please provide us with your bank account number (IBAN code) to have the amount refunded.

You must send your withdrawal request by fax to 0039-041-8872023 and within 10 working days you will, at your expense, arrange packing and shipping the item to be returned to the address provided by Fifty srl. Returns are accepted provided that the goods are returned in their original condition. We will usually process any refund due to you as soon as possible and, in any event, within thirty (30) days of the day we receive your request for withdrawal. The amount will be transferred, in accordance to the law, within 30 days after Fifty srl have received and processed your request. If the consignee is different from the purchaser, in the event of exercise of the right of withdrawal, the amount will be refunded by Fifty srl to the Purchaser.

All returned goods must be in perfect original condition, not marked in any way and should not show any evidence of being tampered with. Otherwise, Fifty srl reserves the right not to refund and return them carriage forward to the Customer.

To exercise the right of withdrawal, the products should not have been used, worn, washed or damaged and the identification tag, original and not tampered with, should still be attached to the products.

The products should be returned with their original packaging including booklets for use and maintenance, warranties and anything else pertaining to the product. All the items that could be physically damaged by opening the packaging, compromising their future use (for example, audio and video items, books, creams, perfumes, detergents, soaps), must be returned sealed. If the packaging contains several components (for example, electronic items that require additional components such as chargers or cables), they must be returned in full.

Fifty srl, in the event of exercise of the right of withdrawal (see rules governing the right of withdrawal), reserves the right not to accept the return of products that are without tags or original packaging, whose packaging has been damaged or altered, which have been damaged or altered in any way. The purchaser acknowledges and accepts that Fifty srl will not replace or exchange items purchased. Only defective items will be replaced when available, at the express request of the Customer to be sent only by e-mail or registered letter with return receipt. When that is not possible, we will give you a full refund.

Information on the processing of personal data: see Privacy Policy. For further information on our Privacy Policy please send your request to the following e-mail address: or to our head office: Fifty srl, via Torino 107, 30172 Mestre Venezia (Italy).

Terms and Conditions of Sale are governed by Italian law, pursuant to the provisions of Legislative Decree 206/2005 (the Consumer Code) on the protection of consumers in distance selling transactions and to Legislative Decree 70/2003 on electronic commerce, as well as to article 5 of Legislative Decree 185/1999 on the right of withdrawal.

In the event of a dispute under the Terms and Conditions of Sale, the parties agree and accept to submit the dispute to the independent mediator RisolviOnline. RisolviOnline is an online mediation service, provided by the Chamber of Arbitration of the Chamber of Commerce of Milan, which enables you to reach a satisfactory agreement, with the help of a competent and neutral mediator, in a confidential and safe environment. For more information on RisolviOnline rules or to submit a request for mediation, please visit

Governing Law. By visiting the site, you accept that, in respect of any dispute between the purchaser and Fifty srl, if one or both parties refuse to mediate through the service RisolviOnline the applicable law will be the law of the Italian State and the competent court the Court of Venice, as stated in paragraph 28 of the General Conditions of Sale.

The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication on


Here two sections: how we process your personal data (also included in the conditions of sale) and their use of cookies information.

Privacy policy

Information on the processing of personal data. For any further information on our Privacy Policy can send requests to the following email address: or at our registered office, via Torino 107, 30172 Mestre Venice (Italy).

Please read our Privacy Policy, which applies in all cases in which she accesses the website and decides to browse the website and use its services, regardless of the purchase of products.

Informative art. 13 of Legislative Decree no. 196/2003 - integration of notices published on the site

Data controller

The holder of the data collected through this site is Fifty srl, Via Torino 107, 30172 Mestre Venice (Italy): it independently establishes the purposes and methods of treatment, as well as security procedures to be applied to ensure the confidentiality, integrity and availability of data.

Optional or mandatory provision of data

The contribution to Fifty srl of the personal data that are requested in several occasions the collection may be necessary to achieve the purposes specified in the relevant information, or optional.

The mandatory or voluntary nature of data provision is specified each time - with reference to the individual requested - at the individual data collection, by marking with an asterisk (*) information that is compulsory.

Any refusal to communicate certain information marked as mandatory makes it impossible to achieve the main purpose of the specific collection and it could, for example, make it impossible for Fifty srl to carry out the purchase of products sold on MYLUXURYPET or provide the other services available. The contribution to Fifty srl for additional data, other than those designated as essential is optional and has no consequences in order to achieve the main purpose of collection.

Data Processors

At present, the managers who process your data are as follows:

Fifty srl, Via Torino 107, 30172 Mestre Venice (Italy) PIVA 03887230278

Eden Exit srl Via Casali Bosco, 30 33080 Prata di Pordenone (PN) Tax Code and VAT 01612420933

Please read this section periodically to check variations of supervisors listed above.


Always has the right to obtain from Fifty srl confirmation of the treatment whether or not personal data concerning him, even if not yet recorded, and their communication in intelligible form.

It has the right to obtain from Fifty srl information about the origin of personal data; the purposes and methods of processing of personal data; the logic applied in case of processing with the aid of electronic instruments; the identification of the owner and managers of the treatment; the names of individuals or categories of persons to whom personal data may be communicated or who can learn about them as, for example, the data supervisors. All this information is included in this Privacy Policy.

Also, always it has the right to:

a) updating, rectification, integration of personal data;

b) the cancellation, anonymization or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;

c) certification that the operations in letters a) and b) have been notified, also as regards their content, to those to whom the data were communicated or disclosed, except if this requirement It proves impossible or involves a manifestly disproportionate to the protected right.

It has, however, the right to object in whole or in part:

a) for legitimate reasons, the processing of personal data concerning him, pertinent to the purpose of collection;

b) the processing of personal data relating to him for purposes of sending advertising materials or direct marketing or for carrying out market research or commercial communication.

May at any time exercise its rights, by written request to Fifty srl - the postal address of the registered office or to the mail, we will reply promptly.

To ensure that personal data is always accurate, current, relevant and complete, please report - at - ​​any variations.


- Art. 130, paragraph 4, d. Decree 196/2003

We point out that the personal data protection legislation admits that Fifty srl - no need to acquire her consent - to use its data for direct selling activities involving products similar to those that have already purchased, provided that she does not waste this e-mail address use released.

- Privacy Authority Provision of 19 June 2008 on simplification of requirements for processing operations for administrative or accounting purposes

Also we point out that the Italian Privacy Authority's provision permits Fifty srl can use your mailing address to send you, along with administrative and accounting documents - adverts about products similar to those that have already purchased, provided that she does not accept this use of 'postal address released.

The principles on which our privacy policy are as follows:

1. process data exclusively for the purposes and in the manner illustrated in the presented time of its collection;

2. use the data for other purposes than those for which the data were specifically only where the user's express consent;

3. make data available to third party companies only for purposes that provide the requested service and as part of a nomination to the controller; not communicate the data, assign or transfer them to third parties for purposes of the latter without the users have received prior warning and have granted their consent;

4. respond to requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;

5. ensure proper and lawful management of data, protecting user privacy and implementing appropriate measures to protect the confidentiality, integrity and availability of data provided.

How and why we process your personal data

The processing operations on personal data is conducted primarily by electronic and telematic by Fifty srl mode and other parties who, selected with care for their reliability and competence, conduct operations to achieve the purposes strictly related to the website, its services and purchase of products through the website (the specific purposes for which the data are processed are summarized, from time to time, in the art. 13, d. Decree 196/2003, which is presented to the user when releases personal data).

In general, the data is processed to provide the following services available to our site:

1. register on the site, to enjoy the services;

2. subscription to additional specific services, such as newsletters and other similar information bulletins about our activities, including market research related to activities and / or products

3. fulfillment of orders and related activities;

4. its requests: technical, commercial, on the progress of orders and requests for information in a broad sense;

5. Contact the managers of our services

6. Evaluation request for inclusion in our personnel by submitting your CV to

In using data that may directly or indirectly identify his person, we try to respect a principle of strict necessity. For this reason we have set up the site so that the use of your personal data is kept to a minimum and therefore it is not processed data when the purpose of the specific activity can be achieved by using anonymous data (such as for example, in market research aimed at improving services) or through other means that allow you to identify the person involved only if necessary or at the request of the authorities and police forces (such as, for example, to the relevant data traffic and the time his stay in the web site or its IP address). In some cases, as expressly cited in, its data will be - subject to their consent - in processing times to the creation of profiles based on their preferences and your purchases. This aims to send targeted information to their needs and interests. Except in the case provided by 'art. 130, paragraph 4, d. Decree 196/2003 (on which the holder may use the data for sending advertising e-mails about products and services similar to those you already purchased, unless you refuse to allow such use), Fifty srl will use its data to send you advertising about its products and services only prior consent. The data will be disclosed to third parties only with your express consent, except in cases where communication is required by law or necessary for purposes envisaged by the law for the pursuit of which is not required the consent; in such cases, the data may be made available to third parties who will process them independently and exclusively for such purposes (eg, in the case of request made by the police or by the courts or other competent authorities, or to perform obligations arising its contract, as is the case of communication to Setefi for payment of the purchased products) .Qualsiasi purpose different from that specific treatment for which he provided his personal data will be highlighted in this form and will be prosecuted by Fifty srl only after acquisition of its express consent. There are, however, treatments for which the law established that your consent: for example, we inform you that Fifty srl can process your personal data without your consent when this is necessary to fulfill a legal obligation or when it is necessary to give effect to the obligations assumed by contract against him (as if you have bought products or have requested specific services through our website). We also inform you that your personal data will not be transferred abroad to countries other than EU countries, which does not ensure an adequate level of protection for individuals. Should this be necessary to provide services or to conclude a contract for the purchase of products, please be assured that the transfer of personal data to countries that do not belong to the European Union and which do not ensure an adequate level of protection will be performed only after the conclusion of Fifty srl and such entities of specific contracts in accordance with law and regulations. It may happen that Fifty srl is at processing personal data of third parties communicated directly by their users Fifty srl for example if the user has purchased a product to be sent to a friend or when the person who pays the price for the 'purchase of the product is different from the person to whom the product is intended. Remains against him any burden of obtaining the consent of the person to whom the information before communicating to Fifty srl and to inform about this Privacy Policy, because she will be the one and only person responsible for communication of information and data to third parties without these parties express their consent or their possible misuse or contrary to law. We inform you that the consent of these persons is not required when their data is communicated to the conclusion of the contract, with Fifty srl, in favor of the third. Fifty srl reserves the right to delete the personal accounts of customers and all related data if illicit contents is discovered, harmful to the image of Fifty srl and / or its products or those of third parties, or otherwise offensive or that promote activities illegal or defamatory, pornographic, inciting violence, promote discrimination based on race, sex, religion and sexual orientation.

Subjects who may process personal data

Fifty srl has decided to call on other companies for processing of your personal data, for certain activities. The companies that conduct such operations have been properly selected and are experienced, capable and trustworthy, and offer sufficient guarantees to the existing rules on treatment, including the profile of data security. These companies have therefore been appointed "controllers" and carry out their activities according to the instructions given by Fifty srl and under its control. Periodically we check that they have fulfilled their tasks and continue to offer sufficient guarantees of compliance with the provisions on protection of personal data. Your data is also processed by our employees assigned to specific services; categories of employees involved in these activities depend on the purposes for which the data are always specified in have been given that we present at the time of the release of personal information.

Security measures

We take appropriate security measures in order to minimize the risk of destruction or loss - even accidental - of the data, unauthorized access or treatment not allowed or not in accordance with the collection purposes indicated in our Privacy Policy. However Fifty srl can not guarantee its users that the measures taken for the safety of the site and data transmission and information on the site, limit or exclude any risk of access permitted or dispersion of data from the relevance of the devices' user: we want to make sure that your computer is equipped with appropriate software for the protection of data transmission on the network, both incoming and outgoing (such as updated antivirus systems) and that your Internet service provider has taken appropriate measures to security of network data transmission (such as firewalls and spam filters).

Links to other Web Sites

Our site contains links to other websites which may have no connection with us. Fifty srl does not control or monitor such web sites or their content. Therefore it can not be held responsible for the content of such sites and the rules they apply with regard to his privacy and processing of your personal data during its navigation operations. Therefore please pay attention when you connect to these sites via links on our website and read their terms of use and privacy policies. Our Privacy Policy does not apply to third party websites. Our site provides links to these sites exclusively to help its users in research and navigation and to allow links to other sites on the Internet. Such links do not imply any recommendation or report Fifty srl for accessing and browsing these sites, or any guarantee of their contents, services or goods provided by them and sold to Internet users.


To receive more information on how to Fifty srl processes your personal data, please write an email to the email address To know his rights and be up to date on legislation concerning the protection of individuals with regard to the processing of personal data, we should visit the website of the Guarantor for the protection of personal data at

applicable law

This Privacy Policy is governed by Italian law and in particular by the Code regarding the protection of personal data (Legislative Decree 30 June 2003 n. 196) which regulates the processing of personal data - also held overseas - carried out by anyone who resides or It based in Italy. The Code ensures that the processing of personal data will be respect for human rights and fundamental freedoms and dignity, with particular reference to privacy, personal identity and the right to personal data protection. We remind you that the Italian law applies in each case of processing of personal data carried out by anyone who uses the devices situated in Italian territory, other than electronic (except that they are only used for transit in the territory of 'European Union), regardless of whether it is established in the territory of another country, even outside the European Union.

Changes and updates to the Privacy Policy: Fifty srl may amend or simply update all or part of this site Privacy Policy, in consideration of the change in laws or regulations that govern this matter and protect your rights. Changes and updates to the Privacy Policy will be binding once posted on the website. Please be sure to regularly access this section to verify the publication of the most recent and updated Privacy Policy.


This site uses cookies: accessing the pages of our site, you agree to our use of cookies in accordance with the conditions expressed in this document.

A) What are cookies?
Cookies are small files that are transmitted from the server where the site is located in the PC (or other device) of those who are browsing.
There are several types of cookies: Technical cookies, profiling cookies and third party cookies (which may belong to both categories).
- The technical cookies are used for the sole purpose of enabling the provision of a service explicitly requested by the user. They are divided in turn into:
- Navigation cookie or session, which guarantee the normal navigation and use of the site (allowing, for example, to make a purchase or authenticate to access restricted areas);
- Functionality of cookies, that allow a user browsing the function of a series of criteria selected in order to improve the service.
- The profiling cookies are used to track user navigation, monitoring data on the tastes and preferences in order to collect and propose a detailed profile of information or promotional content targeted.
- The third-party cookies are not entered directly from the site being accessed, but by a third party, such as platforms of social networks like Facebook, Twitter, Youtube. They can be both technical cookie is profiling cookies.
This site uses cookies technical (simple to store user preferences such as the language of choice) and third-party cookies that could use them for profiling purposes.

B) Third-party cookies used
On some pages, this site can send third-party cookies placed by third parties (eg. Facebook, Twitter, Youtube).
Not having the management, we monitored and limited knowledge about these cookies, the data they collect and the purposes for which they are used. In some cases, the third party may use cookies to recognize users enrolled in their platforms (eg Social Network).

Recall that, as specified in the FAQ of the Privacy Authority, a copy of which can be downloaded here:
"For third-party cookies installed by the site, the disclosure requirements and consent burdens on third parties, but the owner of the site, as a technical intermediary between them and the users, you have to fill in the information" extended "the links updated to information and to the third party consent forms themselves. "

We report the privacy policy of some of the major third-party systems that may send cookies through our website, where you can find instructions to refuse consent. The operator of this site has no commercial contract with the suppliers listed below, and are using their services for the sole purpose of providing a better service to users.
Some privacy policy is only available in English. Any connection errors due to changes by the operators are not attributable to us:

Google (Google Analytics, Google Maps, Google+, and other DoubleClick)


Facebook (Facebook Connect Facebook Social Plugins)




Yahoo (Flickr)





For more information on third-party cookies, see the website

C) How to disable cookies
Most browsers allow you to refuse cookies, however we inform you that this transaction could lead to limitations of the usability of the site, such as not being able to see Youtube videos, or share information on social networks. Because web browsers are constantly being updated and there are several versions, to set the rejection functionality or cookie removal recommend that you refer to your browser help for your software. For your convenience, we list the links to the online guide to the main browser used:

Mozilla Firefox
Google Chrome
Internet Explorer - Edge

Browser for tablets and smartphones
To delete cookies from the browser on your smartphone and tablet, you should consult the guide of the browser or device.

This site uses technical and third parties cookies. By continuing to browse the site, you are agreeing to our use of cookies.